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Who we are

Our website address is: https://www.wilde-ones.com We operate both an e-commerce and physical store selling a broad range of cultural items mainly from Native American tribes.

 

What personal data we collect and why we collect it

 

Shopping (Powered by Woocommerce)

Your credit card details are not collected by us, nor stored on any of our servers. Credit card information is dealt with by Stripe and/or Paypal depending on how you choose to checkout. You can find their privacy policies here: https://stripe.com/gb/privacy and https://www.paypal.com/en/webapps/mpp/ua/privacy-full

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We use contact forms on our website to make it easier for you to get in contact with us. When submitting information via a contact form on our website (like the one on our contact page) we will store the information in our database. You may request this data through your Wilde Ones user area or by contacting us at privacy@wildeones.com.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Analytics

We use Google Analytics to track user movements around our website. You can opt-out of this through the cookie settings we provide. If you wish to learn more about how Google uses this information you can find their policies here : https://support.google.com/analytics/answer/6004245?hl=en

 

Who we share your data with

We do not share the data collected from forms or cookies with anyone. Some third party services like Google analytics will store certain bits of information. However any third party services that collect data about you can be disabled in the cookie settings when you first visit our website, here to can also find information about what data is collected and how it is used.

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Where we send your data

Visitor comments may be checked through an automated spam detection service.

 

How we protect your data

We are commit to protecting your data in accordance to UK and European Laws and Legislation (including the new GDPR laws). All of the data we store on our system adheres to industry standard security practices.

What data breach procedures we have in place

Record Keeping

We keep a record of all actions that have been taken

Containment and recovery

  1. Shut down the site if it is compromised to stop any further data breach
  2. If applicable notify IGO (Information Governance Office)
  3. If applicable inform the Police

Risk Assessment

  1. Establish the severity of the breach
  2. Establish if there is a further risk of data breach
  3. Establish if the breached data was encrypted
  4. Establish if individuals can be identified by the data
  5. Establish how much data was involved
  6. Establish how many people are effected
  7. Establish the nature of the breach e.g accidental, server hack, theft.

Notification of breach

Under GDPR laws if the personal data breach is likely to result in a risk to the rights and freedoms of individuals we will report the breach to the ICO and individuals affected within 72 hours.

Follow up

We will investigate the circumstances of the breach and take action to ensure that it does not happen again.

 

What third parties we receive data from

We use data collected on our website by Google Analytics to improve user experience. More information on this can be found in your cookie settings.